This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in the course of providing estate planning and financial planning services. It also includes all disclosures required under California law. We are committed to maintaining the confidentiality and integrity of the information entrusted to us.
1. Information We Collect
We collect the following categories of personal information:
A. Identifiers
Name, address, email, phone number, date of birth, Social Security number, driver’s license or state ID number, and similar identifiers.
B. Sensitive Personal Information (CPRA)
Social Security numbers, financial account numbers, estate planning documents, tax information, and certain family/beneficiary data. We use this information solely for service delivery and legal compliance, not for inferring characteristics.
C. Financial & Estate Planning Information
Investment accounts, insurance policies, income details, assets, liabilities, tax returns, business ownership interests, trust and will information, and other documents necessary for planning services.
D. Professional/Employment Information
Employer, occupation, and related information.
E. Internet or Technical Data
IP address, device identifiers, analytics data, and website interactions where applicable.
We do not knowingly collect information from children under age 13 without appropriate legal authorization.
2. How We Use Personal Information
We use your information for the following business purposes:
- Delivering estate planning and financial planning services
- Preparing legal documents, analyses, and financial projections
- Managing client accounts and communicating with clients
- Complying with legal, regulatory, and fiduciary obligations
- Fraud prevention, security, and risk management
- Improving our website, operations, and client experience
- Internal administrative and recordkeeping purposes
We do not use sensitive personal information for any purpose beyond what is legally permitted for service delivery and compliance.
3. No Selling or Sharing of Personal Information
We do not sell or share personal information—including phone numbers—for marketing, promotional outreach, or lead-generation purposes.
This includes “selling” or “sharing” as defined under the California CCPA/CPRA.
We do not share consumer data with affiliates, advertising networks, or third parties for cross-context behavioral advertising.
4. Phone Number Privacy & Text Messaging Compliance
If you provide your phone number (mobile or landline), it is used only for:
- Service-related communication
- Appointment scheduling
- Providing requested information
- Compliance, authentication, and security
Your phone number will never be sold, shared, rented, or disclosed to third parties or affiliates for marketing, solicitation, or lead-generation activities.
If you opt in to receive SMS/MMS messages, you may opt out at any time by replying STOP or contacting us using the information below.
Under the “Contact Us” page on our website, there is a form to fill out to get information. The user’s phone number is requested. Additionally, there is a disclaimer that advises them that messaging and data charges may apply, message frequency may vary and that they can opt-out at any time by replying STOP, and that HELP provides them with more information. We also ask them to refer to our privacy policy on our website
5. Sources of Information
We collect information from:
- Clients directly
- Client representatives or authorized agents
- Custodians, insurance companies, attorneys, accountants, and other professionals involved in your planning
- Public records
- Digital interactions with our website
6. How We Disclose Personal Information
We disclose personal information only as necessary for legitimate business and regulatory purposes:
- Service providers (IT, secure document storage, compliance vendors)
- Professional partners (attorneys, accountants, custodians, insurance carriers) with your authorization
- Regulators, auditors, or government agencies when required by law
- Successors in a business transition, subject to confidentiality obligations
All service providers are bound by confidentiality and are prohibited from using information for marketing or lead-generation.
We do not sell or share any personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
7. Data Retention
We retain personal information for as long as necessary to:
- Provide services
- Meet legal and regulatory recordkeeping requirements
- Maintain accurate business and financial records
Retention periods comply with state, federal, and professional standards.
8. California Privacy Rights (CCPA/CPRA)
California residents have the following rights:
Right to Know
Request disclosure of personal information collected, used, or disclosed.
Right to Access
Request a copy of your personal information.
Right to Correct
Request correction of inaccurate information.
Right to Delete
Request deletion of information, subject to regulatory retention obligations.
Right to Restrict Use of Sensitive Personal Information
We already limit sensitive information use to essential purposes only.
Right to Opt Out of Sale/Sharing
We do not sell or share personal information, so no opt-out is required.
Right to Non-Discrimination
We do not discriminate against individuals who exercise their privacy rights.
To submit a request, please use the contact information in Section 12.
9. Data Security
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, loss, or misuse. While we take reasonable steps, no security system can guarantee absolute protection.
10. Cookies and Website Tracking
Our website may use cookies and analytics tools to improve functionality, security, and user experience. You may adjust your browser settings to control cookie behavior.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date. Continued use of our website or services constitutes acceptance of the updated policy.
12. Contact Information
To request information, exercise privacy rights, or ask questions about this Privacy Policy, contact:
UNITED CALIFORNIA ESTATE SERVICES LLC
uc-es.com
951-243-9594
United California Estate Services 